Senior Process Associate
Company: VirtualVocations
Location: Kenosha
Posted on: April 5, 2025
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Job Description:
A company is looking for a Senior Process Associate for the US
institutional Retirement Contact Centre.
Key Responsibilities
Handle customer queries regarding retirement benefits via phone,
taking 40-60 calls daily
Assist participants with account maintenance, plan enrollments, and
provide information on retirement plans and investment options
Ensure compliance with regulatory requirements and assist plan
sponsors with retirement plan administration
Required Qualifications
Relevant retirement call center experience
Minimum internet connectivity of 25MBPS+ and a quiet workspace for
remote work
Flexibility to work shifts based on business needs
Any graduate degree preferred
Proficiency in retirement plan record-keeping systems and Microsoft
Office applications
Keywords: VirtualVocations, Kenosha , Senior Process Associate, Other , Kenosha, Wisconsin
Click
here to apply!
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