IT Manager, Networks
Company: Hirose Electric USA
Location: Downers Grove
Posted on: October 5, 2024
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Job Description:
Description:
POSITION SUMMARY
Reporting to the President and COO, shall be responsible for the IT
Department, which includes the company network, IT infrastructure,
hardware and software for required business services, as well as IT
support for all company users. This position currently has no
direct reports, but will scale in the future as needs arise.
ESSENTIAL RESPONSIBILITIES
This is a Hybrid position (hybrid is defined as on-site and remote
schedule). Core duties and responsibilities include but are not
limited to the following. Other duties may be assigned:
1. Plan and oversee the installation and maintenance of computer
systems, hardware and networks.
2. Running regular checks on network and data security.
3. Identify and act on opportunities to improve, maintain and
update software, network and hardware systems.
4. Develop and implement IT policies related to network security,
disaster recovery, IT infrastructure, and best practice guides for
the organization.
5. Design training programs and workshops for company
employees.
6. Conducting regular system audits.
7. Analyze resource utilization and develop strategies to optimize
performance.
8. Establish, measure and define IT goals and maintain an IT
roadmap.
9. Monitor and analyze the success of IT initiatives and projects
and continually develop and evaluate new technologies and tools for
the company.
10. Running and sharing regular operation system reports with
senior executives.
11. Manage, oversee and determine timeframes for major IT projects
including system updates, upgrades, migrations, and outages.
12. Managing and reporting on allocation of IT budget.
13. Providing direction for IT team members. (Future)
14. Identifying opportunities for team training and skills
advancement. (Future)
15. Troubleshoot issues with network hardware equipment and
peripherals such as servers, switches, firewalls, NAS, copiers,
phone systems, etc. as issues arise.
16. Work with our corporate IT department in Japan as needed to
resolve, upgrade, or implement new technologies as needed.
17. Set-up and distribute user devices such as PC's, tablets,
smartphones, VoIP phones and keep a detailed inventory of these
devices.
18. Provide help desk support to end-users for hardware and
software related issues.
19. Update or create procedures for related tasks.
20. Coordinate and assist in performing end-user device
updates.
21. Ability to research solutions for network or end-user
issues.
22. Recognize problems beyond scope of ability and seek help from
appropriate staff (internal or external) or his/her supervisor in a
timely manner.
23. Ability to work after normal business hours, weekends, or
travel may be required occasionally.
COMMUNICATION, INTERFACE, TEAMWORK
1. Build and maintain close relationships with all Hirose
personnel, business partners and customers in order to provide the
best service possible and to ensure company objectives are
achieved.
2. Create and support a collaborative team environment at all
levels within the company.
3. As needed, organize and guide action teams to address issues
that may have a substantial impact on business operations and
company objectives.
4. Ability to work independently or as part of an action team.
5. Ability to maintain a high level of professionalism under tense
situations.
Requirements:
Requirements
SKILLS AND QUALIFICATIONS:
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.
1. Bachelor's degree in IT, computer science or a related
field.
2. A minimum of 3 years of experience in IT management.
3. Strong teamwork and communication skills.
4. Knowledge of industry-standard computer hardware and software
systems.
5. Experience with network administration.
6. Ability to work in a fast paced, dynamic, and rapidly changing
environment while meeting deadlines.
7. Effectively manage multiple items/issues/requests and be able to
prioritize those, following up as needed to insure timely and
successful completion.
8. Be self-motivated and creative with exceptional troubleshooting,
analytical and problem-solving skills.
9. Exceptional attention to detail, organization, time management,
and follow-through skills are a must.
10. Proficiency with Windows and iOS operating systems.
11. Proficiency with O365 applications.
12. Experience with AD, Azure, SharePoint (site development),
Windows Server, Networking a plus. Ability and willingness to learn
new skills.
PIaac65a012e79-30492-35664510
Keywords: Hirose Electric USA, Kenosha , IT Manager, Networks, IT / Software / Systems , Downers Grove, Wisconsin
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